Data Protection & Privacy

CEOBD's Privacy Policy — Your Information Our Responsibility

Ceobd believes your personal data belongs to you alone. This document clearly sets out what information we collect, why we collect it, how we store it, and what rights you have. No hidden clauses, no vague language.

Last Updated: July 2026
Security standards
Encryption level
98%
Data Minimization
92%
Third-Party Sharing
15%
Audit Compliance
100%
User Controls
88%

Six Core Pillars of the Privacy Policy

Keeping these points in mind before reading the full document will make a lot of things clearer.

Only What's Necessary

Ceobd only collects data that is necessary for providing its services, ensuring security, and meeting legal obligations. No unnecessary information is requested.

256-Bit SSL Encryption

All your data is protected with the highest-grade SSL encryption. Information stored on our servers is also encrypted — completely unreadable by any third party.

Limited Third-Party Sharing

Ceobd does not sell your data. Limited information is shared with specific partners only for payment processing and legal compliance purposes.

Your rights are protected

Requests to view, correct, or delete your data are rights that ceobd respects. Requests are typically processed within 30 days.

Data Deleted After a Set Period

Personal data is automatically deleted once the applicable retention period following ceobd account closure has passed. Certain data may be retained for a specified period where required by law.

Transparent Cookie Use

Which cookies ceobd uses, how long they are kept, and how to disable them — it's all clearly explained in this document. You also have the option to turn off non-essential cookies.

Section 1

Introduction & Scope of Policy

This Privacy Policy applies to all services on the ceobd platform — including the website, mobile app, and any other digital channel through which you interact with ceobd. ceobd follows international data protection standards and treats the security of user information as its highest priority.

By using the ceobd website or app, you consent to the processing of your data as described in this Privacy Policy. If you disagree with any part of it, please discontinue use of the service and contact our support team.

Our core commitment: ceobd never sells your data, shares it with third-party advertisers, or uses it for marketing purposes without your permission.

This policy has been written with Bangladeshi users in mind, and every section has been kept as plain and straightforward as possible — avoiding complex legal jargon.

Section 2

What Information We Collect

Ceobd collects two types of data: information you provide directly, and information collected automatically.

What you provide directly:

  • At registration: name, mobile number, email address, date of birth.
  • For KYC verification: a copy of your National ID, passport, or driving licence, along with a selfie.
  • During payment: your mobile banking number (full card numbers are not stored on ceobd's servers).
  • Support interactions: the content of your messages, complaints, or requests.

Automatically collected data:

  • IP address and device information (phone model, operating system, browser).
  • A log of your activity on the app or website — which pages you visited and how long you spent on them.
  • Transaction history and gaming activity.
  • Data collected from cookies and similar tracking technologies.
  • Login time, location (up to city level), and session information.

Special category data: ceobd does not collect — and has no plans to collect — data relating to religion, political views, health, or biometrics.

Section 3

Why we use your data

Ceobd uses the data it collects solely for the following purposes:

Purpose of Use What information is required Legal Basis
Account creation & management Name, mobile number, email Contract performance
Payment Processing Mobile banking number Contract performance
Identity Verification (KYC) NID, photo Legal obligation
Fraud Prevention IP, device & transaction logs Legitimate Interest
Customer Support Communication History Contract performance
Sending relevant offers Gaming preferences, email Consent Required
Platform Improvement Anonymized Usage Data Legitimate Interest

If you no longer wish to receive marketing emails or notifications, you can unsubscribe at any time from your account settings. This will not affect your access to the core service.

Ceobd never uses your data for profiling or automated decision-making — actions such as account closures or limit adjustments always involve human review.

Section 4

Who We Share Your Data With

Ceobd never sells your data or shares it with third parties for advertising purposes. However, limited data sharing is necessary in certain specific situations:

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction. They act as data processors for ceobd, not as independent controllers.
  • Game Providers: Providers such as Evolution and Pragmatic Play receive gameplay history and session data — solely for the purpose of operating their games.
  • KYC Verification Service: Authorized third-party verification providers receive limited KYC data solely for identity verification purposes.
  • Legal Authorities: ceobd is legally required to disclose specific information to law enforcement when mandated by a court order, government investigation, or anti-money laundering regulations.
  • Business Transfer: If ceobd is ever acquired or merged, user data will transfer to the new entity — however, the terms of this Privacy Policy will remain in effect.

International transfers: Some third-party service providers are based outside Bangladesh. In such cases, ceobd ensures those organizations comply with international data protection standards and provide equivalent protection for your information.

Section 5

How We Keep Your Data Secure

Ceobd follows the highest industry standards for data protection. The following measures are always in place:

  • Transmission Encryption: All data transmitted between your browser or app and ceobd's servers is encrypted using TLS 1.3.
  • Storage Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
  • Password hashing: No one at ceobd can see your password — only a hashed value is stored.
  • Regular Security Audits: Regular penetration testing and vulnerability scans are conducted by independent third parties.
  • Access Control: Only ceobd staff who genuinely need access can view user data — not everyone.
  • Data Backup: Regular encrypted backups are taken to ensure your data is never lost due to technical issues.
  • Breach Notification: In the event of a data breach, affected users and the relevant regulatory authorities will be notified in a timely manner in accordance with applicable law.

That said, no method of transmission over the internet is 100% foolproof. ceobd takes every reasonable precaution, but no organization can guarantee absolute security. We strongly recommend using a strong password and keeping two-factor authentication enabled on your end.

Section 6

Cookies & Tracking Technologies

Ceobd uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small files stored in your browser or app.

Cookies used by ceobd

Analytics and functional cookies can be disabled through your browser settings. However, disabling essential cookies will interfere with core site functionality. In the app, cookies can be managed from the Cookie Management settings.

Section 7

Your Data Rights

You have clear rights over your personal data. ceobd respects those rights and typically processes requests within 30 days.

Right of Access

You can request a full copy of the data ceobd holds about you. A complete copy will be sent to you within 30 days.

Right to Rectification

You can request that incorrect or outdated information be corrected. Most details can be updated directly from your account settings.

Right to erasure

After closing your account, you may request deletion of your personal data — except for information we are legally required to retain.

Restriction of processing

In certain circumstances, you can request that we restrict the processing of your data — for example, while a dispute over its accuracy is being resolved.

Data Portability

You can request your data in a standard format (CSV or JSON) for use however you see fit.

Right to object

You can object to the processing of your data on the basis of legitimate interests, particularly when it is used for marketing purposes.

To exercise any of these rights, email us at support@ceobd.click. Please include the mobile number or email address linked to your account so we can verify your identity promptly.

Section 8

Children's Privacy Protection

Ceobd is an adults-only platform. No one under the age of 18 may use ceobd's services, and ceobd does not knowingly collect any data from minors.

If an individual under the age of 18 has opened an account for any reason, ceobd will, upon becoming aware:

  • The account will be permanently closed.
  • All collected personal data will be permanently deleted.
  • Any transactions on that account will be cancelled.

If you suspect a child or minor in your care is using ceobd, please report it to support@ceobd.click immediately. We will take prompt action.

Section 9

Policy Changes & Data Retention Periods

Ceobd may update this Privacy Policy from time to time. For any significant changes, registered users will be notified via email and in-app notification at least 15 days in advance.

Data retention period:

  • Active account data: retained for as long as the account remains active.
  • After account closure: general data is deleted within 90 days.
  • Financial transaction records: retained for 5–7 years as required by law.
  • KYC documents: may be retained for up to 5 years as required by regulatory obligations.
  • Support conversations: retained for up to 2 years.

Date this document was last updated: July 2026. Next scheduled review: January 2026.

Section 10

Privacy Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team directly:

  • Email: support@ceobd.click (Subject line: "Privacy Request")
  • Live Chat: Chat icon on the app or website — available 24/7 in Bengali
  • Response Time: General inquiries within 24 hours; data rights requests within 30 days

Identity verification will be required to process your request — this is purely to protect the security of your data.

If you believe ceobd has violated your privacy rights and the matter cannot be resolved with us directly, you have the right to lodge a complaint with the relevant regulatory authority under applicable law.

Ceobd's Commitment to Your Data

Data Is Never Sold

Your information is never sold or rented to any third party.

Highest-grade encryption

All data is secured with AES-256 and TLS 1.3 — both in transit and at rest.

You're in Control

You have the full right to view, correct, delete, or port your data.

Deleted After a Set Period

General data is automatically deleted within 90 days of account closure.

Licensed
SSL Secured
Audited
Fast Payments
24/7 Support
Local payments

Questions About App & Account Security

Direct answers to the two most frequently asked questions.

First, make sure your phone has a stable internet connection. Then fully close the app — remove it from the background as well — and reopen it, as this resolves the issue in most cases. If you see an update prompt, download the latest version from ceobd's official website or the /download page. Since ceobd is not available on Google Play or the App Store, you will need to download the APK directly — always use ceobd's own download page and no other source. On Android, you may need to allow installation from unknown sources by going to Settings > Security > Unknown Sources. If the app still won't open after updating, restart your phone and clear the app cache (Settings > Apps > ceobd > Storage > Clear Cache). If the problem persists, contact us via Live Chat with your Android or iOS version and our support team will get it sorted quickly.

Enabling two-factor authentication (2FA) is strongly recommended — especially if you regularly keep funds in your ceobd account. With 2FA active, no one can access your account even if they know your password. To set it up: open the ceobd app, tap "Profile" from the bottom menu or the icon in the top-right corner, then select "Security Settings" or "Security". There you will find the "Two-Step Verification" or "Two-Factor Authentication" option. ceobd supports two methods: SMS OTP (a code sent to your registered number) and an Authenticator App (using Google Authenticator or Microsoft Authenticator). The Authenticator App method is more secure than SMS because it works without an internet connection and is not vulnerable to SIM swap attacks. Once enabled, a code will be required every time you log in from a new device or location. Keep your backup codes somewhere safe — they will be essential if you ever lose your phone.

Your Data Is Safe — Join With Confidence

Ceobd's privacy policy is transparent and user-focused. Enjoy your entertainment with your data fully protected — register for free.

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